I was alone and scared! They were very good at keeping me calm and provided me with excellent care and patience. They earned my total trust! I knew I was with experienced people!
Welcome to
Medics First
Much more than an ambulance service provider - Medics First is a vital community partner, deeply invested in the betterment of the people we serve. While our paramedic ambulances earned their stripes responding to hundreds of thousands of emergencies, Medics First has evolved and grown as a team dedicated to a comprehensive set of community healthcare initiatives.
In 2008, Medics First was founded on three core principles for delivering superior emergency care:
- Build strong relationships throughout the healthcare community.
- Hold paramedics to a higher standard.
- Provide a better workplace to attract top professionals.
In August of 2019, Medics First was purchased by Advanced Medical Transport, a nationally-accredited and recognized regional Emergency Medical Services provider, based in central Illinois. As a member of the AMT family, Medics First will become Springfield’s first not-for-profit ambulance service, operated for community benefit, and guided by a community-based Board of Directors.
What our
customers say
The staff was professional, friendly and sensitive/compassionate. Also, patient and thorough. Not rushed.
The paramedics were excellent. Rob and Lauren were amazing in every way. I would recommend your services to all!
Professional, knowledgeable, aware of personal feelings and were courteous and comforting. My family was treated with respect and all their questions were answered.
They kept me informed of what they were doing and got information from my wife as needed. They definitely had a calming affect on me in a scary situation.
They sat on the floor with me and talked. They even called my son to report what was going on. They were great. I thank them with all my heart.
You are tremendous in the way you responded when I was in great need of help. Keep up your outstanding service to people in great need!
Excellent. Very professional, wonderful demeanor, and knowledgeable. I felt safe with them caring for me. They were very good and I thank them for their care.
The professionals were knowledgeable, they listened to me and my family, and I felt they took all the needed measures to provide excellent care. Lauren had excellent people skills and kept me calm and well-informed.
If all the responders in your company are as kind, caring, and professional as the young man and young woman who came to my aid, you have a terrific company! As I was still in the emergency room waiting for a room in the hospital, these two happened to pass by my ER room and stopped to ask how I was doing – such a kind and caring gesture indeed!
They listened. You guys are great, you are well trained, and you care about people. I’d recommend you all any place, any time. Good job guys. I thank you all.
They took the time to listen to me and my family. They didn’t rush into how I was to be feeling but heard me as I described what happened and how I felt. I commend both of them for excellent care! Kudos to both!
how can Medics First be of service to you?
Drop us an email and we'll be happy to answer any questions you may have.